A refund will be given provided a shipment hasn’t been made. However, the processing fee Paypal charges the company is not returned to us, and your refund from Banana Republicards, LLC may or may not reflect that. These processing fees are based on a percentage of your final payment and routinely fall in the range of $0.88-2.00. If it is determined the system went down and caused a double order to occur, then we will handle the fees on our end.
We will always reach out by email should we suspect an error was made during processing.
Thank you for understanding.